It takes more than holiday chocolate to keep tenants happy in an 750,000sf historic downtown Class A building with a combination of data centers, medical offices, professional offices and even a library. Athenian Propertie's Maureen Roth doesn't stop at running this building well - she earns stellar tenant satisfaction ratings. As Dave Caron of Digital Realty Trust, the building owner, puts it, "Maureen Roth gets the highest marks from our customers of any of the property managers in our system (of 79 properties). She works in one of the more difficult buildings to manage, making her achievements that much more impressive. "According to a recent Kingsley report, Roth outperformed the national average by 10 percentage points in overall customer satisfaction, achieving a 94% overall satisfaction rating. In addition to sending chocolates and listening carefully to tenants, Roth achieves consistently superlative results by controlling building procedures and budgets carefully, a data-driven, proactive approach typical of Athenian Properties.